Privacy Policy

Effective Date: April 3, 2026  |  Last Updated: April 3, 2026

1. Introduction and Who We Are

Welcome to Pizza Ranch. We are a food service business operating in the United States, committed to protecting the privacy and personal information of our customers, website visitors, and all individuals who interact with our brand. We understand that your privacy is important, and we take our obligations under applicable United States privacy laws seriously.

This Privacy Policy applies to all personal information we collect through our website located at ranchpizza.top, our online ordering systems, in-store interactions, loyalty programs, promotional campaigns, mobile applications (if applicable), and any other digital or physical touchpoints through which we engage with you.

Our contact information for all privacy-related matters is as follows:

By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this policy, please discontinue use of our website and services immediately.

2. Legal Framework and Applicable Laws

Pizza Ranch operates in the United States and complies with all applicable federal and state privacy laws, including but not limited to:

• The Federal Trade Commission Act (FTC Act), 15 U.S.C. § 45 – which prohibits unfair or deceptive acts or practices in or affecting commerce, including deceptive privacy practices.
• The California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) – which grants California residents specific rights regarding their personal information.
• The Children's Online Privacy Protection Act (COPPA) – which imposes requirements on operators of websites directed to children under 13 years of age.
• The CAN-SPAM Act – governing commercial electronic mail messages.
• The Telephone Consumer Protection Act (TCPA) – governing electronic communications and telemarketing.
• Any other applicable state-specific privacy statutes in states where we operate or serve customers.

We are committed to staying current with evolving privacy legislation and will update this policy as necessary to remain compliant with new and amended laws.

3. Information We Collect

We collect various types of information in connection with your use of our website, services, and interactions with us. The categories of personal information we may collect are described below.

3.1 Personal Identification Information

When you create an account, place an order, sign up for our newsletter, participate in a loyalty program, or contact us directly, we may collect the following types of personally identifiable information:

• Full name
• Email address
• Phone number
• Mailing address and delivery address
• Date of birth (for age verification and promotional purposes)
• Username and password (for account registration)
• Billing information including credit or debit card details (processed securely through third-party payment processors)

3.2 Order and Transaction Data

When you place an order through our website or in person, we collect information about your transaction, including:

• Items ordered, quantities, and pricing
• Order history and frequency
• Payment method type (we do not store full card numbers)
• Delivery preferences and special instructions
• Promo codes or discounts applied

3.3 Usage Data and Online Activity

When you visit our website at ranchpizza.top, we automatically collect certain information about your device and how you interact with our site, including:

• IP address
• Browser type and version
• Operating system and device type
• Pages visited, time spent on pages, and navigation paths
• Referring website or search engine
• Date and time of your visit
• Links clicked and features used
• Search queries entered on our website

3.4 Cookie and Tracking Data

We use cookies, web beacons, pixel tags, and similar tracking technologies to collect information about your browsing behavior on our website. This data helps us improve user experience, deliver personalized content, and analyze website performance. For detailed information about our use of cookies, please refer to the dedicated Cookie Policy section below (Section 9).

3.5 Communications Data

When you contact our customer support team, submit a feedback form, or communicate with us via email or telephone, we may retain records of those communications, including:

• Content of your messages or inquiries
• Email correspondence
• Records of phone calls (where permitted by applicable law)
• Survey responses and feedback submissions

3.6 Location Data

With your consent, we may collect precise or approximate geographic location data to facilitate delivery services, show you nearby restaurant locations, or provide location-based promotions. You may disable location access through your device or browser settings at any time.

3.7 Information From Third Parties

We may receive personal information about you from third parties, including:

• Social media platforms (if you connect your account or interact with our social media pages)
• Third-party delivery platforms and food ordering apps
• Marketing and advertising partners
• Analytics providers
• Payment processing companies

4. How We Use Your Information

Pizza Ranch uses the personal information we collect for a variety of legitimate business purposes. We process your data based on the following lawful bases: performance of a contract, compliance with legal obligations, our legitimate business interests, and — where required — your consent.

4.1 Providing and Managing Our Services

• Processing and fulfilling your food orders and delivery requests
• Managing your customer account and loyalty program membership
• Processing payments and preventing fraudulent transactions
• Sending order confirmations, receipts, and status updates
• Providing customer service and responding to your inquiries
• Handling returns, refunds, and complaints

4.2 Improving Our Products and Services

• Analyzing usage patterns to improve website functionality and user experience
• Conducting market research and customer satisfaction surveys
• Developing new menu items or service offerings based on customer preferences
• Monitoring and improving the performance and security of our website
• Testing new features and performing quality assurance

4.3 Marketing and Promotional Communications

• Sending you promotional emails, newsletters, and special offers (with your consent where required by law)
• Delivering personalized recommendations based on your order history
• Running loyalty rewards programs and notifying you of earned rewards
• Conducting targeted advertising campaigns on social media and other platforms
• Informing you about contests, sweepstakes, or special events

You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any of our emails, contacting us at [email protected], or adjusting your account preferences on ranchpizza.top.

4.4 Legal Compliance and Safety

• Complying with applicable federal, state, and local laws and regulations
• Responding to lawful requests from government authorities or law enforcement
• Enforcing our Terms of Service and other agreements
• Protecting the rights, property, and safety of Pizza Ranch, our customers, and the public
• Detecting, preventing, and investigating fraud, security breaches, or other illegal activities

5. Sharing Your Information With Third Parties

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. However, we may share your information in certain circumstances as described below.

5.1 Service Providers and Business Partners

We work with trusted third-party vendors and service providers who assist us in operating our website and delivering our services. These service providers are contractually obligated to protect your information and may only use it to perform services on our behalf. Such providers may include:

• Payment processors (e.g., Stripe, Square, PayPal)
• Email marketing platforms
• Website hosting and cloud storage providers
• Analytics and data intelligence providers (e.g., Google Analytics)
• Customer relationship management (CRM) software providers
• Delivery logistics partners and third-party delivery platforms
• Fraud detection and cybersecurity service providers

5.2 Legal Requirements and Law Enforcement

We may disclose your personal information if required to do so by law or in response to valid legal process, including:

• Court orders, subpoenas, or legal warrants
• Requests from law enforcement agencies or government regulators
• Situations where disclosure is necessary to protect our legal rights
• Emergencies involving threats to physical safety

5.3 Business Transfers

In the event of a merger, acquisition, sale of assets, reorganization, or other business transfer, your personal information may be transferred to the acquiring entity. We will notify you by posting a prominent notice on our website or sending you an email before your information is transferred and becomes subject to a different privacy policy.

5.4 With Your Consent

We may share your information with third parties when you have explicitly consented to such sharing, including when you choose to connect your account to a third-party platform or participate in a co-branded promotion.

6. Data Security

Pizza Ranch takes the security of your personal information seriously. We implement a range of technical, organizational, and administrative measures to safeguard your data against unauthorized access, disclosure, alteration, loss, or destruction.

6.1 Technical Safeguards

• Secure Sockets Layer (SSL) and Transport Layer Security (TLS) encryption for all data transmitted through our website
• Encrypted storage of sensitive data including passwords (using industry-standard hashing protocols)
• Payment card information is processed through PCI-DSS compliant payment processors and is not stored on our servers
• Regular security audits and vulnerability assessments
• Firewall protection and intrusion detection systems

6.2 Organizational Safeguards

• Access to personal data is restricted to authorized employees and contractors who need it to perform their job functions
• Staff training on data protection and privacy best practices
• Confidentiality agreements with employees and third-party vendors
• Incident response procedures for data breaches

While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee the absolute security of your data, and we encourage you to use strong, unique passwords and keep your account credentials confidential.

In the event of a data breach that affects your personal information, we will notify you as required by applicable state and federal breach notification laws, including those enacted in the state where our operations are conducted.

7. Your Privacy Rights

Depending on your state of residence, you may have various rights regarding your personal information. Pizza Ranch is committed to honoring these rights in accordance with applicable law.

7.1 Rights Available to All Users

• Right to Access: You have the right to request information about the categories and specific pieces of personal data we hold about you.
• Right to Correction: You have the right to request correction of inaccurate or incomplete personal information we hold about you.
• Right to Deletion: You may request that we delete the personal information we have collected from you, subject to certain legal exceptions.
• Right to Opt-Out of Marketing: You may opt out of receiving promotional communications from us at any time.
• Right to Data Portability: Where technically feasible, you have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format.

7.2 California Residents – CCPA/CPRA Rights

If you are a resident of California, you have additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), including:

• Right to Know: The right to know what personal information we collect, use, disclose, and sell (or share).
• Right to Delete: The right to request deletion of your personal information, subject to certain exceptions.
• Right to Correct: The right to correct inaccurate personal information that we maintain about you.
• Right to Opt-Out of Sale or Sharing: The right to opt out of the sale or sharing of your personal information for cross-context behavioral advertising.
• Right to Limit Use of Sensitive Personal Information: The right to limit our use and disclosure of sensitive personal information.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. We will not deny goods or services, charge different prices, or provide a different level of service based on your exercise of privacy rights.

To exercise your California privacy rights, please contact us at [email protected]. We will respond to verifiable consumer requests within 45 days, with an extension of an additional 45 days where reasonably necessary.

7.3 How to Submit a Privacy Rights Request

To exercise any of your privacy rights, you may submit a request by:

• Emailing us at: [email protected]
• Visiting our website: ranchpizza.top

We may need to verify your identity before processing your request. Verification may involve confirming information associated with your account or asking you to provide additional identifying details. We will not use personal information provided during the verification process for any other purpose.

You may designate an authorized agent to submit a privacy request on your behalf. We may require written proof of the agent's authority and may verify your identity directly with you.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention guidelines apply:

When personal data is no longer required, we will securely delete, anonymize, or de-identify it in accordance with our data disposal procedures.

9. Cookies and Tracking Technologies

Our website ranchpizza.top uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and support our marketing efforts. Below is a summary of how we use these technologies.

9.1 What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites recognize your device and remember certain information about your visit, such as your preferences, items in your shopping cart, and whether you are logged in.

9.2 Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly. They cannot be disabled without affecting core site functionality.
• Performance and Analytics Cookies: Help us understand how visitors interact with our website by collecting anonymous usage data. We use tools such as Google Analytics for this purpose.
• Functional Cookies: Allow the website to remember your preferences (such as language or region) and provide enhanced, personalized features.
• Marketing and Targeting Cookies: Used to deliver advertisements relevant to your interests and to track the effectiveness of our marketing campaigns.

9.3 Managing Your Cookie Preferences

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies or delete cookies that have already been set. Please note that disabling certain cookies may affect the functionality of our website. You may also opt out of interest-based advertising through industry opt-out tools such as:

• Network Advertising Initiative (NAI): www.networkadvertising.org/choices
• Digital Advertising Alliance (DAA): www.aboutads.info/choices

For more information about our use of cookies and other tracking technologies, please contact us at [email protected].

10. Children's Privacy

Our website at ranchpizza.top is not directed at children under the age of 13. In compliance with the Children's Online Privacy Protection Act (COPPA), we do not knowingly collect, use, or disclose personal information from children under 13 without verifiable parental consent.

If you are between the ages of 13 and 17, you should only use our website and services with the knowledge and consent of a parent or legal guardian. We recommend that parents and guardians supervise the online activities of minors.

If we become aware that we have inadvertently collected personal information from a child under 13 without appropriate consent, we will take immediate steps to delete such information from our records. If you believe that we may have collected information from a child under 13, please contact us immediately at [email protected].

11. International Data Transfers

Pizza Ranch is based in the United States, and the personal information we collect is primarily processed and stored within the United States. However, some of our third-party service providers may process or store data in other countries.

If your personal information is transferred outside the United States, we take appropriate steps to ensure that such transfers are conducted in compliance with applicable privacy laws and that your data receives an adequate level of protection. These steps may include:

• Entering into data processing agreements with service providers that include standard data protection clauses
• Ensuring that recipient organizations are located in countries or regions with adequate data protection standards
• Implementing appropriate technical and organizational safeguards to protect transferred data

By using our website and services, you acknowledge that your personal information may be transferred to, processed in, and stored in the United States or other countries where data protection laws may differ from those in your country of residence.

12. Third-Party Links and Websites

Our website may contain links to third-party websites, applications, or social media platforms. These third-party sites have their own privacy policies, and we have no control over how they collect, use, or share your personal information. We encourage you to review the privacy policies of any third-party websites you visit.

The inclusion of a link on our website does not constitute an endorsement of the linked website or its privacy practices. Pizza Ranch is not responsible for the content or privacy practices of any third-party websites.

13. Do Not Track Signals

Some web browsers offer a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activities tracked. Our website currently does not respond to DNT signals, as there is no universally accepted standard for how websites should respond to such signals. We will continue to monitor developments in this area and update our practices as industry standards evolve.

California residents may also be entitled to request disclosure about whether we respond to DNT signals under the California Online Privacy Protection Act (CalOPPA). We disclose here that we do not change our data collection practices in response to DNT browser signals.

14. Your Choices and Opt-Out Options

We respect your right to control your personal information and provide the following opt-out and preference management options:

14.1 Marketing Emails

You can unsubscribe from our marketing email communications at any time by clicking the "Unsubscribe" link at the bottom of any promotional email, or by contacting us at [email protected]. Please note that even if you opt out of marketing emails, we may still send you transactional emails related to your orders and account.

14.2 SMS and Text Message Marketing

If you have opted into receiving SMS marketing messages from us, you may opt out at any time by replying "STOP" to any of our text messages. Standard message and data rates may apply. For assistance, reply "HELP" or contact us at [email protected].

14.3 Account Information

You may update, correct, or delete your account information at any time by logging into your account on ranchpizza.top or by contacting our customer support team. If you request deletion of your account, please note that we may retain certain information as required by law or for legitimate business purposes.

14.4 Location Data

You can disable the collection of location data by adjusting the permissions on your mobile device or browser settings. Note that disabling location access may affect certain features of our services, such as finding nearby locations or receiving local promotions.

15. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or business operations. When we make material changes, we will:

• Update the "Last Updated" date at the top of this policy
• Post the revised policy on our website at ranchpizza.top
• Notify registered users by email (where significant changes affect how we process their data)
• In some cases, seek your consent to process data in a new manner

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services following the posting of changes constitutes your acceptance of the revised policy.

16. How to File a Complaint With a Data Protection Authority

If you believe that Pizza Ranch has violated your privacy rights or applicable data protection laws, we encourage you to first contact us directly so that we can address your concerns:

• Email: [email protected]
• Website: ranchpizza.top

We will investigate your complaint and respond within a reasonable timeframe. If you are not satisfied with our response, you have the right to file a complaint with the relevant regulatory authority.

16.1 Federal Regulatory Authority

The Federal Trade Commission (FTC) is the primary federal agency responsible for enforcing privacy and consumer protection laws in the United States. You may file a complaint with the FTC as follows:

• Online: reportfraud.ftc.gov
• Phone: 1-877-FTC-HELP (1-877-382-4357)
• Address: Federal Trade Commission, 600 Pennsylvania Avenue NW, Washington, DC 20580

16.2 California Residents

California residents may also file complaints with the California Privacy Protection Agency (CPPA), which is responsible for enforcing the CCPA/CPRA:

• Online: cppa.ca.gov
• Email: [email protected]

You may also contact the California Attorney General's Office for additional privacy-related complaints:

• Website: oag.ca.gov/privacy

16.3 Other State Residents

Residents of other states with applicable privacy laws may contact their respective state attorney general's office or consumer protection agency for guidance on filing a privacy complaint. We are committed to cooperating with all relevant regulatory bodies in the investigation of privacy-related complaints.

17. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to reach out to us. We are committed to addressing your privacy concerns promptly and transparently.

We aim to acknowledge all privacy-related inquiries within 5 business days and resolve them within 30 days, or within the timeframe required by applicable law.

Thank you for trusting Pizza Ranch with your personal information. We are dedicated to handling your data responsibly, transparently, and in full compliance with all applicable privacy laws.

This Privacy Policy was last reviewed and updated on April 3, 2026. Pizza Ranch reserves the right to amend this policy at any time. All users are encouraged to review this page periodically for the most current information regarding our privacy practices.